Do you have questions about using PlugShare? Are you experiencing an issue with your account? Did you find a location that needs edits? Maybe you want to provide some feedback to the team?
Whatever the reason, please don't hesitate to contact us! We have a few ways to do so:
- Submit a request form: https://help.plugshare.com/hc/en-us/requests/new
- Email us: firstname.lastname@example.org
- Help messaging bot: "Help" icon on bottom right
Whenever possible, submitting a form is often the best way contact us. You'll be prompted to provide a few details like a general category and the platform you're using, and we encourage you to provide the team with as much information as possible in your description to help them most efficiently resolve your request.
At this time, our team is not available to receive incoming calls. However, we are working to provide a live chat option soon! We are a smaller team, yet we are dedicated to growing in ways that resolve question/issue within a reasonable amount of time. We got you! <3